“When I call and tell them I am in trouble, they come immediately to assist me and help me with picking up my medications. They also stop by to check on me, and that makes me feel appreciated by my healthcare team.”
Before she came to Oak Street Health, Rita’s chronic obstructive pulmonary disease (COPD) and recurring pneumonia kept her in the emergency room two to three times a month. After joining Oak Street Health two years ago, her care team helped control her conditions.
- Rita has only been to the ER twice since in two years — compared two or three times a month before becoming an Oak Street Health patient
Providing At-Home Care
Rita previously grappled with the disadvantages of the healthcare system. However, that changed when she received help from our Mobile Integrated Health (MIH) team and in-home care from a nurse practitioner through our [email protected] program. These offerings provided Rita with frequent visits, urgent care, social services and elbow therapy.
in-home appointments via [email protected] and Mobile Integrated Health in 2021
reduction in emergency department visits
Why Oak Street Health: The Power of Flexible Care
Our Oak Street Health team is committed to care that’s tailored to our patients’ needs — which may not always be possible in a traditional doctor’s office. That’s why our mobile health team helps patients like Rita access care that helps them feel healthier and gain back independence.